Jingo AI Video Creator - Privacy Policy

Effective Date: January 13, 2026

1. Privacy Commitment

Jingo ("the App") is committed to protecting the privacy and personal information of all users ("you" or "User") who access and use our AI video creation services. This Privacy Policy outlines how we collect, use, store, and protect information in connection with your use of the Jingo mobile application. As Jingo does not require account registration or login, we minimize data collection to only what is necessary to provide and improve our Services.

By using Jingo, you consent to the collection and use of information in accordance with this Privacy Policy. We reserve the right to update this Policy from time to time, and will notify users of any material changes through in-app notifications or other appropriate channels.

2. Information We Collect

Jingo collects two categories of information: information you provide directly ("User Provided Information") and information collected automatically through your use of the App ("Automatically Collected Information"). We do not collect personally identifiable information (PII) unless voluntarily provided by you for support purposes.

User Provided Information

  • Text prompts and images used to generate videos
  • Payment information (only for coin purchases, processed by third-party payment providers)
  • Contact information (email) if provided for support requests
  • Preferences for aspect ratios, video durations, and other creation settings

Automatically Collected Information

  • Device information (model, operating system version, unique device identifiers)
  • Usage data (features used, session duration, interaction patterns)
  • Technical data (IP address, network type, app crash reports)
  • Creation history metadata (creation time, video specifications, download activity)

All video content created using Jingo remains on your device unless you choose to download it to your gallery. We do not store your created videos on our servers, and only retain anonymized metadata to maintain the creation history feature within the App.

3. How We Use Collected Information

Jingo uses the information collected for the following primary purposes, all of which are focused on improving your experience and providing the core functionality of the App:

We use anonymized, aggregated data to analyze usage patterns and improve our AI models, but this data does not contain any personally identifiable information and cannot be used to identify individual users.

4. Data Storage and Security

All information collected by Jingo is stored securely using industry-standard encryption protocols and security measures to prevent unauthorized access, disclosure, alteration, or destruction of user data. We implement the following security practices:

While we take all reasonable precautions to protect your data, no electronic storage or transmission method is 100% secure. You acknowledge that you use the App at your own risk, and Jingo shall not be liable for any unauthorized access to your data that occurs despite our security measures.

5. Data Sharing and Disclosure

Jingo does not sell, rent, lease, or otherwise share your personal information with third parties for commercial purposes. We may share information in the following limited circumstances:

Any third party with whom we share data is required to comply with this Privacy Policy and applicable data protection laws, and is prohibited from using your data for any purpose other than providing the requested services to Jingo.

6. User Control Over Data

As Jingo does not require account creation, you have complete control over the data generated through your use of the App:

To request deletion of your data or obtain a copy of any information we hold about you, please contact us at the email address provided in this Policy. We will respond to all such requests within a reasonable timeframe, typically within 30 days.

7. Children's Privacy

Jingo is not specifically designed for children under the age of 13, but we recognize that minors may use the App with parental supervision. We do not knowingly collect personal information from children under 13, and if we become aware that we have collected such information, we will take immediate steps to delete it.

Parents or guardians who believe their child has provided personal information through Jingo may contact us to request deletion of that information. We encourage parents and guardians to monitor their children's use of digital applications and to discuss online safety and privacy with them.

8. International Data Transfers

Jingo's servers and data processing facilities may be located in various countries around the world. By using the App, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection laws. We ensure that all international data transfers comply with applicable data protection regulations, including implementing appropriate safeguards such as standard contractual clauses.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Any material changes will be communicated to users through in-app notifications, and the updated Policy will include a new effective date.

Your continued use of Jingo after the effective date of any changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this Policy periodically to stay informed about how we protect your information.

Privacy Support Contact

For questions, concerns, or requests related to privacy and data protection:

Email: jingo26201132@outllook.com

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